Battlnet app stuck at downloading new files

Old firmware on your modem and router can cause issues with complex game connections. Visit the manufacturer's website for instructions on how to apply firmware updates. Skip to Main Content. Overwatch League. Log In. My Tickets. Contact Support. Relevant Products:. Common Problems The Battle. Did you find this article helpful?

Yes No. Help us improve. Please rate the following from a scale of 1 to 5 stars: This article is easy to find. Sorry to hear that! We'd like to know what's wrong. Please check any which apply: This information isn't relevant to my issue. This article is unclear or poorly written. I have tried the suggested steps but they didn't work.

I'm frustrated by Blizzard's process or policy. After looking online for various solutions, I tried uninstalling the app and all games to start from a fresh install. I have left it installing overnight and it did not budge. I tried, installing without my anti-virus both switched off and uninstalled , nothing.

I tried a dns flush, nothing. I tried resetting my router, nothing. I tried a windows system restore, nothing. I tried installing as the administrator, nothing. I ensured my firewall allowed all Blizzard applications, and ensured the blizzard setup launcher was permitted. Hey there Bazookabird , thanks for reaching out with that information! Can you temporarily test an alternate network such as a mobile hotspot or VPN?

This will help us quickly determine whether the issues are network-related. If the Battle.